Free
Evaluation and lightweight use
125
Included features:
- One-time bonus AI credits
- Upgrade required after the limit
- Up to 20 steps per workflow
- 7-day history
- 1 project
- 1 seat
- Community support
¡Llega la Launch Week! 14 a 18 de septiembre
Start for free and scale as your operation grows
Evaluation and lightweight use
125
Included features:
Initial production workflows
1K
Included features:
Scaling teams and client operations
10K
Included features:
Regulated or large-scale deployments
∞
Included features:
We realized flat per-chat pricing penalized our customers — they paid the same for a greeting as for a complex sale. Now we split execution and AI separately — and the savings show from day one.
Our team of experts designs, implements, and maintains your workflows. So you can focus on the business, not the technology.
| Find the right plan for your company | Free · $0/mo Select plan | Builder · $25/mo Select plan | Growth · $299/mo Select plan | Enterprise · Custom Talk to sales |
|---|---|---|---|---|
| PLAN & USAGE | ||||
| Price basis | Fixed | Fixed | Fixed | Custom |
| Best for | Evaluation and lightweight use | Building initial production workflows | Scaling teams and client operations | Regulated or large-scale deployments |
| Included AI / consumable credits | One-time bonus (amount not stated) | $5 / month | $100 / month | Custom / negotiated Added to plan value |
| Included workflow executions | 125 Hard limit | 1,000 / month | 10,000 / month | Custom volume |
| Workflow execution overage | Not available — upgrade required | $0.019 each | $0.019 each | Negotiated volume pricing |
| Max steps per workflow | 20 | 20 | 30 | 100+ / custom |
| History stored | 7 days | 30 days | 60 days | 365+ days / custom |
| API / tool-call timeout | 10s | 20s | 30s | 60s |
| Instant rollback to older workflow versions | — | — | ||
| PLATFORM & AI | ||||
| Projects | 1 | Up to 3 | Up to 5 | Unlimited |
| Channels | 1 | Unlimited Limits coming soon | Unlimited Limits coming soon | Unlimited Limits coming soon |
| Organizations | 1 | 1 | Up to 3 | Custom |
| Seats included | 1 | 2 | Up to 5 | Unlimited / custom |
| Additional seat price | — | $25 / seat / month | $25 / seat / month | Custom |
| Marketplace | ||||
| AI models through Jelou | ||||
| Bring your own API Keys | — | |||
| Bring your own model | — | — | — | |
| Knowledge | 1 MB | 10 MB | 1 GB | Custom |
| 100 KB Upgrade your plan for more memory | 1 MB Then $0.20 per additional MB | 100 MB Then $0.20 per additional MB | Custom | |
| CHANNELS, OPERATIONS & SUPPORT | ||||
| Available channels | WhatsApp, Instagram, Facebook, Web | WhatsApp, Instagram, Facebook, Web | Builder + Custom Channels API, Slack, Teams, Email | Custom channel coverage |
| Co-exist with WhatsApp Business App | ||||
| Human support cases | Up to 100 | Unlimited | Unlimited | Unlimited |
| Reports | — | |||
| Operator / case monitoring | — | — | ||
| Events / Evals | — | — | 100K Then $0.10 / 1K | Custom volume |
| Named integrations | Marketplace (limited) | Marketplace | HubSpot + Genesys + Marketplace | — |
| Support type | Community | Email / platform support | Email / platform support | Priority support & SLA |
| Dedicated WhatsApp / Slack support group | — | — | — | |
| Training + first implementation support | — | — | — | |
| Billing model | Self-service / prepaid | Self-service / prepaid | Self-service / prepaid | Contract + invoice |
| JELOU SHOP | ||||
| Products | 100 | 500 | 2,500 | Custom / unlimited |
| Stores | — | 3 | 10 | Custom / unlimited |
| Shop rate limit | 750 / hour | 1,500 / hour | 15,000 / hour | Custom |
| Differentiated pricing by store | — | — | — | |
| Shop Search | Basic | AI | AI | AI |
| Jelou Shop | Limited to 125 workflows | |||
| Payments | Limited to 125 workflows | |||
| SECURITY & COMPLIANCE | ||||
| Advanced roles & permissions | — | — | — | |
| Audit logs | — | — | — | |
| Single sign-on (SSO) | — | — | — | |
| ISO & PCI compliance | — | — | — | |
| mTLS certificate | — | — | — | |
| VPN Config Support | — | — | — | |
| Beta features | — | — | — | |
Free $0 /mo
Select planBuilder $25 /mo
Select planGrowth $299 /mo
Select planEnterprise Custom
Talk to salesGet answers about plans, pricing, and features.
Each time a workflow runs from start to finish — whether triggered by a user message, an API call, or a scheduled event — it counts as one execution. Messages, tool calls, nodes, and child workflows count toward the step limit for that workflow.
The Free plan has a hard limit, so you'll need to upgrade. Additional executions cost $0.019 each on Builder and Growth, while Enterprise uses negotiated volume pricing.
Credits in AI nodes can be used with models such as GPT, Claude, etc., in nodes like AI Agent or AI task within your workflows. Each plan includes credits for use. Credits are consumed based on the model used. More advanced models cost more per query.
From the Builder plan onwards, you can connect your own API keys (e.g., OpenAI, Anthropic) to use with your workflows. Enterprise plans additionally support bringing your own custom-trained model (BYO AI Model).
Yes. You can change plans whenever you want. Changes take effect at the start of your next billing cycle.
You can connect WhatsApp, Instagram, Facebook, and Web on Free and Builder. Growth adds Custom Channels API, Slack, Teams, and Email. Enterprise includes custom channel coverage.
Yes, the Free plan is completely free with no hidden costs. It includes 125 workflow executions, 1 channel, bonus credits to use on the platform, and community support. These credits are one-time and do not renew monthly. When you need more, you can subscribe to a paid plan or purchase additional credits to keep using Jelou.
We found that flat per-chat pricing penalized our customers — they paid the same for a simple greeting as for a complex sale. By separating workflow executions from AI usage, costs better reflect actual value, and savings show from day one.
The Marketplace offers integrations with external applications that you can install and connect to your flows. It's available on all plans to help you get started faster.
Free includes community support. Builder and Growth include email and platform support. Enterprise provides priority support, an SLA, and a dedicated WhatsApp or Slack support group.