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¡Llega la Launch Week! 14 a 18 de septiembre

Find the right plan for your company Free · $0/mo Select plan Builder · $25/mo Select plan Growth · $299/mo Select plan Enterprise · Custom Talk to sales
PLAN & USAGE
Price basis Fixed Fixed Fixed Custom
Best for Evaluation and lightweight use Building initial production workflows Scaling teams and client operations Regulated or large-scale deployments
Included AI / consumable credits One-time bonus (amount not stated) $5 / month $100 / month Custom / negotiated Added to plan value
Included workflow executions 125 Hard limit 1,000 / month 10,000 / month Custom volume
Workflow execution overage Not available — upgrade required $0.019 each $0.019 each Negotiated volume pricing
Max steps per workflow 20 20 30 100+ / custom
History stored 7 days 30 days 60 days 365+ days / custom
API / tool-call timeout 10s 20s 30s 60s
Instant rollback to older workflow versions
PLATFORM & AI
Projects 1 Up to 3 Up to 5 Unlimited
Channels 1 Unlimited Limits coming soon Unlimited Limits coming soon Unlimited Limits coming soon
Organizations 1 1 Up to 3 Custom
Seats included 1 2 Up to 5 Unlimited / custom
Additional seat price $25 / seat / month $25 / seat / month Custom
Marketplace
AI models through Jelou
Bring your own API Keys
Bring your own model
Knowledge 1 MB 10 MB 1 GB Custom
100 KB Upgrade your plan for more memory 1 MB Then $0.20 per additional MB 100 MB Then $0.20 per additional MB Custom
CHANNELS, OPERATIONS & SUPPORT
Available channels WhatsApp, Instagram, Facebook, Web WhatsApp, Instagram, Facebook, Web Builder + Custom Channels API, Slack, Teams, Email Custom channel coverage
Co-exist with WhatsApp Business App
Human support cases Up to 100 Unlimited Unlimited Unlimited
Reports
Operator / case monitoring
Events / Evals 100K Then $0.10 / 1K Custom volume
Named integrations Marketplace (limited) Marketplace HubSpot + Genesys + Marketplace
Support type Community Email / platform support Email / platform support Priority support & SLA
Dedicated WhatsApp / Slack support group
Training + first implementation support
Billing model Self-service / prepaid Self-service / prepaid Self-service / prepaid Contract + invoice
JELOU SHOP
Products 100 500 2,500 Custom / unlimited
Stores 3 10 Custom / unlimited
Shop rate limit 750 / hour 1,500 / hour 15,000 / hour Custom
Differentiated pricing by store
Shop Search Basic AI AI AI
Jelou Shop Limited to 125 workflows
Payments Limited to 125 workflows
SECURITY & COMPLIANCE
Advanced roles & permissions
Audit logs
Single sign-on (SSO)
ISO & PCI compliance
mTLS certificate
VPN Config Support
Beta features

Find the right plan for your company

Free $0 /mo

Select plan
PLAN & USAGE
Price basis Fixed
Best for Evaluation and lightweight use
Included AI / consumable credits One-time bonus (amount not stated)
Included workflow executions 125
Hard limit
Workflow execution overage Not available — upgrade required
Max steps per workflow 20
History stored 7 days
API / tool-call timeout 10s
Instant rollback to older workflow versions
PLATFORM & AI
Projects 1
Channels 1
Organizations 1
Seats included 1
Additional seat price
Marketplace
AI models through Jelou
Bring your own API Keys
Bring your own model
Knowledge 1 MB
100 KB
Upgrade your plan for more memory
CHANNELS, OPERATIONS & SUPPORT
Available channels WhatsApp, Instagram, Facebook, Web
Co-exist with WhatsApp Business App
Human support cases Up to 100
Reports
Operator / case monitoring
Events / Evals
Named integrations Marketplace (limited)
Support type Community
Dedicated WhatsApp / Slack support group
Training + first implementation support
Billing model Self-service / prepaid
JELOU SHOP
Products 100
Stores
Shop rate limit 750 / hour
Differentiated pricing by store
Shop Search Basic
Jelou Shop Limited to 125 workflows
Payments Limited to 125 workflows
SECURITY & COMPLIANCE
Advanced roles & permissions
Audit logs
Single sign-on (SSO)
ISO & PCI compliance
mTLS certificate
VPN Config Support
Beta features

Frequently asked questions

Get answers about plans, pricing, and features.

Each time a workflow runs from start to finish — whether triggered by a user message, an API call, or a scheduled event — it counts as one execution. Messages, tool calls, nodes, and child workflows count toward the step limit for that workflow.

The Free plan has a hard limit, so you'll need to upgrade. Additional executions cost $0.019 each on Builder and Growth, while Enterprise uses negotiated volume pricing.

Credits in AI nodes can be used with models such as GPT, Claude, etc., in nodes like AI Agent or AI task within your workflows. Each plan includes credits for use. Credits are consumed based on the model used. More advanced models cost more per query.

From the Builder plan onwards, you can connect your own API keys (e.g., OpenAI, Anthropic) to use with your workflows. Enterprise plans additionally support bringing your own custom-trained model (BYO AI Model).

Yes. You can change plans whenever you want. Changes take effect at the start of your next billing cycle.

You can connect WhatsApp, Instagram, Facebook, and Web on Free and Builder. Growth adds Custom Channels API, Slack, Teams, and Email. Enterprise includes custom channel coverage.

Yes, the Free plan is completely free with no hidden costs. It includes 125 workflow executions, 1 channel, bonus credits to use on the platform, and community support. These credits are one-time and do not renew monthly. When you need more, you can subscribe to a paid plan or purchase additional credits to keep using Jelou.

We found that flat per-chat pricing penalized our customers — they paid the same for a simple greeting as for a complex sale. By separating workflow executions from AI usage, costs better reflect actual value, and savings show from day one.

The Marketplace offers integrations with external applications that you can install and connect to your flows. It's available on all plans to help you get started faster.

Free includes community support. Builder and Growth include email and platform support. Enterprise provides priority support, an SLA, and a dedicated WhatsApp or Slack support group.

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